Lidl Facilities Management: UK & Ireland

MDE has expertly managed over 160 Lidl projects across Ireland and England, showcasing our extensive expertise in facilities management. Our primary role has been in upgrading and maintaining existing mechanical, electrical, and ventilation systems, ensuring that each project adheres to the highest quality and safety standards. We excel in performing these upgrades within live working environments, effectively managing multiple aspects of each project to minimise disruption to ongoing operations. This extensive experience highlights our capability to handle diverse and challenging projects, consistently maintaining Lidl’s operational efficiency and reliability throughout every phase.

Our Facilities Management Achievements:

• Completed 95,000+ service tickets annually
• Handled 120,000+ customer interactions each year
• Achieved 100% compliance in quality and safety audits
• Managed a fleet of 55+ tracked vehicles
• Provided 24/7, 365-day call-out service with a dedicated call centre and helpdesk
• Executed a range of maintenance services, including Planned Preventative Maintenance, Reactive and Emergency Call-Outs, and Project Upgrades
• Specialised in live environment installations with minimal disruption

MDE’s extensive experience and reliable services have fostered a strong and enduring partnership with Lidl GmbH.